Answers to the most common KroozTV plan, trial, device, player and support questions.
Where do I buy a KroozTV subscription?
Checkout is handled on the official krooztv.net billing store. The subscription page on this site explains the plan options and links to checkout.
Is there a free trial?
KroozTV offers a 24-hour trial for a new user to test compatibility before choosing a paid term.
Where do I log in to billing?
Use the KroozTV customer portal on krooztv.net. This is separate from player credentials.
Which player should I use?
Choose a player that supports your device and the login method supplied by the service. TiviMate, IPTV Smarters, IBO Player and VLC serve different use cases.
Why is IPTV buffering?
First separate Wi-Fi/network problems from player, device and service causes. The troubleshooting hub provides a layer-by-layer process.
How many connections do I need?
Plan for the maximum number of screens likely to be active at the same time, not simply the number of devices with an app installed.
Where are reseller packages?
Use the IPTV reseller page on this site, which links to the official KroozTV reseller checkout.
- IPTV free trial — test the service before choosing a longer plan.
- IPTV subscription plans — compare term length and connection options.
- Device hub — choose the right setup path for Fire TV, Android TV, Smart TV, Apple TV and more.
- IPTV player hub — compare apps such as TiviMate, IPTV Smarters, IBO Player and VLC.
- Troubleshooting hub — diagnose playback, login, EPG and network problems.